Carolinas Staffing is looking for 4-6 Call Center Technicians in Bolivia, NC for a Contract position.
Carolinas Staffing is looking for 4-6 Call Center Technicians in Bolivia, NC for a Contract position. This is a 3 to 6 month assignment with the possibility of going full time. This position will start November 27th.
– Answer incoming calls and respond to customer inquiries in a professional and courteous manner
– You will be taking calls regarding LIEAP and Medicaid expansion.
– You will need excellent customer service skills.
– You must be comfortable talking on the phone in a room with others nearby. They
– You will need to have good listening skills to determine the needs of the caller.
– You must be able to answer callers’ questions using information provided and have good computer skills to be able to look up information in NC FAST.
– You must also be able to maintain strict confidentiality.
– You must have great computer skills
– Excellent phone etiquette and communication skills
– Proficiency in data entry and computer systems – Strong customer service skills with the ability to empathize and prioritize customer needs – Bilingual proficiency in English and Spanish is highly desirable – Ability to multitask and work in a fast-paced environment
Pay: $15.95 and hour
Shift: Monday -Friday 8:30 am -5 pm
Please call 910-754-5393 for any questions. We also take applications Monday-Friday 8:00 am to 11 am and 1 pm to 4 pm.